Thursday, October 22, 2009

Education and Big Business

Seriously, if you're going to spend millions on creating a product which requires in depth training of the sales force, go ahead and throw a few bucks into designing a thoughtful, progressive system in educating your sales force. I'm just saying.

I'm currently retraining for a new product (or two) and the company that developed the training materials is not the company for which I work. Therefore, the material that I'm cramming - almost as we speak - is complex, convoluted and not in a logical order. No wonder this particular product has been a bomb in the marketplace - the sales force can't articulate its place in the world because the idiots who designed the educational material speak science as their first and only language. Nice job, kids.